We're Here
to Help.
Whether you have a question about our courses, need help with your account, or just want to say hello, our team is ready to assist you.
Send Us a Message
The quickest way to reach us is by email. Our support team typically responds within 1 to 2 business days, Monday to Friday.
Email SupportSupport Email
Support@HomeSafeEducation.comPlease include as much detail as possible in your message so we can help you as quickly as we can. If your query relates to a specific order, including your order number is always helpful.
Email Support
For all enquiries including account issues, course access, refund requests, and general questions. We aim to respond within 1 to 2 business days.
Billing and Refunds
If you need help with a payment or would like to request a refund, email us with your order number.
Family Bundle Help
Need help inviting family members, managing seats, or understanding how the bundle works? We are happy to walk you through it.
Privacy and Data Requests
To exercise your rights under GDPR, including data access, correction, or deletion, please email us. We will respond within 30 days.
Free Advice & Resources
Practical advice on safety, wellbeing, and life skills for families, delivered straight to your inbox. Tips you can use today to help your family live with more confidence. You will also be the first to hear about new packages, course updates, and any future offers. No spam, just content that matters.